Frequently Asked Questions
Do I need a Garmin account?
Yes, Run Briefing is based on your Garmin activities. We’ll receive a notification from Garmin when your activity is available, updated, or removed and process it accordingly.
Can I connect other platforms?
At the moment, Run Briefing only supports Garmin. We are working on adding Suunto and Polar in the future. Services like Strava do not allow us to utilize your data.
Why is my activity data not up to date?
It takes a moment to process all incoming notifications from Garmin into our system. If the update did not happen within six hours, contact us and provide your Garmin activity id.
Can I adjust my HR and Power zones?
Yes, you can adjust your HR and Power zones in your Garmin Connect account. We will automatically update your zones when syncing your next activity.
Does Run Briefing have a mobile app?
No, Run Briefing is build around email. Please get in touch with your suggestions about what vision you have for our reports.
How can I delete my account?
Disconnect Run Briefing from the Connected Apps list of linked applications in your Garmin settings. You will then receive an email update from us when the deletion of your account from our database is done.